We understand most Human Resources Departments do not have the resources to manage multiple voluntary benefits programs. That’s why we oversee the complete administration of your voluntary benefit offerings – no matter how many you choose – saving you and your staff time and money.

For example, you will not receive any bills for your voluntary benefits – carrier bills are sent to us, and a dedicated Premium Administration Representative will be assigned to manage all of the reconciliation and recordkeeping associated with your program. Because we "manage" the deduction slot via our Client Service Center, your employees can call one phone number to change any voluntary benefit election. If your payroll center can accept an update file, we can provide electronic notification of these changes. This enables us to notify your payroll center of any changes (preferably in an electronic data update file).

Plus, our proprietary systems allow you to seamlessly integrate additional voluntary offerings into your portfolio to adapt to your changing benefit needs and to be responsive to your employees.

Our administrative services include:

Deduction and Billing Reconciliation

You will not receive a bill from a voluntary benefits carrier. All bills will be directed to us, and we will reconcile them to payroll deductions, resolve any discrepancies and remit payment to the individual carriers.

Policy and Deduction Changes

All employee policy and deduction changes are made through our Client Services team. We communicate these changes to the individual voluntary benefits carriers to help ensure your employees' data is accurate and reduce the potential for errors.

Assumption of Reconciliation and Billing Functions for Any Existing Voluntary Benefits Program

We can assume the billing and customer service functions for standard list billed voluntary benefit programs that you may already offer to your employees.The results are more competitive products, less work for your Human Resources staff and greater employee satisfaction.

Electronic Deduction Data Transfer

We have the ability to electronically receive voluntary benefits deductions for reconciliation with carrier bills, saving you additional time and expense. Conversely, we will update your payroll system as elections change.

Dedicated Client Services Call Center

Our dedicated Client Services team is your employees' solution for all of their policy-related questions and updates. Our knowledgeable representatives have on-screen access to an employee's policy information, allowing them to quickly and easily respond to inquiries and make necessary changes.

Consolidation of Voluntary Offerings Among Multiple Divisions

If each division of your organization currently manages its own voluntary benefits program, we can unify all of them into one corporate-wide program.

Choice of Single or Multiple Payroll Deduction Fields

Employees pay their voluntary benefit premiums through convenient payroll deductions. The deductions can be taken through single or multiple deduction fields, depending on your preference.

*Some services provided by Farmington Administrative Services, Inc.